Customer Survey

Thank you for your business! We value your satisfaction, as well as your feedback. Your opinions will help us to continually grow and improve the quality of your experience with us. Your response to these questions is one of the ways we can determine our customer’s expectations and needs, so we hope you can take a brief moment to complete our survey. Thank you!

Name: *

Email: *

Phone: *

Did the person who answered our phone take care of you quickly, efficiently, & courteously?*

How did you hear about us? * Please check at least one option.

TV
Radio
Newspaper

Yellow Pages
Direct Mail
Friend

Past Customer
Internet
Other

What are we doing that you like?

What are we doing that you don’t like?

What do you wish we were doing that we’re not?

Why did you choose Raynor Garage Door Company?

Would you recommend us to your friends and neighbors? *

How satisfied or dissatisfied were you with the: *	Very Satisified	Satisfied	Neutral	Unsatisifed	Very Unsatisfied	N/A
Appointment being scheduled at your convenience?
Sales representative’s knowledge and presentation of proposal?
Technician’s on-time arrival?
Courtesy and friendliness of your technician?
Technician’s neat and professional appearance?
Condition of work area left by the service technician?
Technician’s overall knowledge of your equipment?
The instructions you were given on regular maintenance?
Value of the service for the price paid?
Overall service you received?

Additional Comments

Verification: * verification image, type it in the box

How do you want to transform your home?

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